Practice Policies, Documents, & Payment Portal
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WestArbor Psychological Services
3700 West Liberty Rd.     Ann Arbor, MI 48103    (734) 426-0032

Please review information about current policies, procedures, & important documents for WestArbor Psychological services.

​​UPDATED 2026 fees for services effective 1/5/2026

Current illness prevention policy (for in-office appointments)

WestArbor Psychological Services Artificial Intelligence (AI) Policy:
This practice does not utilize AI in any aspect of clinical treatment. All therapeutic interventions, assessments, and clinical decisions are conducted by your licensed provider.

Client Payments

Clients will receive a billing statement in the mail at the address on file for service fees that are not covered by insurance, including co-pay and deductibles. At any time after receipt of a paper statement, clients may "opt-in" to electronic (email) statements by logging into the payment portal as indicated on their paper statement or using the link below. 

Payment Portal

Payments on your account can be made easily and securely through our Payment Portal.
​https://pay.instamed.com/westarbor.psych

Please use the account number listed on your statement. Please do NOT "Pay as guest."

*Note: Please check your spam email often as electronic statements or invitations to create a payment portal account may go there. *


​Please call Michelle’s Billing Service at 248-997-8641 with any questions related to statements, billing, insurance, or payment methods, including payment plans.

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